Transdev North America is a leader in mobility solutions, and they are seeking a Network Specialist to provide field supervision and manage transportation provider networks in Hawaii. The role involves conducting inspections, training, and ensuring safety compliance among transportation providers.
Responsibilities
- Provides support to transportation providers in the field
- Liaison between providers and organization regarding safety and service issues
- Observes providers on the road and corrects safety issues.Documents violations
- Communicates requirements and responsibilities to providers
- Completes functional site and vehicle inspections
- Ensures all inspections are properly documented and remain current according to the established schedule
- Establishes and maintains relationships with facilities through scheduled visits
- Conducts on-the-scene accident investigation when feasible. Also investigates critical incidents and provider complaints
- Prepares inspection, accident, incident, and observation reports according to the established scheduled
- Assists with transportation provider network expansion through targeted outreach and recruiting efforts
- Delivers transportation provider orientation and training
- Conducts monthly transportation provider meetings
- Prepare and distribute tablets as needed to Transportation Providers
- Help monitor No runs and Dispatch Dashboard
- Help answer ride assist, providers and reservation queues as directed by management
- Performs other duties and special projects assigned
Skills
- High School Diploma, GED or equivalent
- Excellent customer service skills
- Ability to operate standard telephone system
- Valid driver's license required
- Ability to communicate effectively both orally and in written form
- Ability to effectively prioritize tasks and manage time effectively
- Must live on Oahu
- Must be flexible and adaptable with changing assignments
- Professional with a strong work ethic and a proactive approach
- Computer literate with working knowledge of Word, Excel, and PowerPoint
- Must have reliable transportation for audits tablet distribution
- Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason
- Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.)
- Successfully pass a pre-employment drug screen
- Defensive driving certification and safety training preferred
Benefits
- Vacation: minimum of two (2) weeks
- Sick days: 5 days
- Holidays: 7 days
- Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Company Overview
Transdev North America is the largest private sector operator of multiple modes of transit in North America, providing bus, shuttle. It was founded in 1998, and is headquartered in Lombard, Illinois, USA, with a workforce of 10001+ employees. Its website is http://www.transdevna.com.
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