County of Monterey is seeking an Office Assistant to perform a variety of clerical duties related to filing, reception, and record maintenance. The role involves responding to inquiries, scheduling appointments, and maintaining accurate records.
Responsibilities
- Addresses complaints and explains regulations to customers or the public
- Responds to inquiries regarding departmental functions, services, policies, and procedures
- Obtains information from customers, visitors, or callers to determine appropriate resource, action, document, or staff referral to meet their needs
- Explains the proper use of forms and documents
- Prepares items for mailing and sorts and distributes incoming mail according to established guidelines and procedures
- Operates multiline telephone system including answering calls, transferring calls, and taking messages
- Schedules customer appointments and maintains schedules for technical or professional staff
- Composes correspondence, reports, memos, and other documents
- Reviews and processes forms/documents in accordance with established guidelines and procedures
- Monitors and updates manual or electronic files
- Operates a variety of standard office equipment
- Compiles information to respond to questions or address issues
- Reviews submitted forms or applications to verify accuracy and completeness
- Operates automated systems, or other department-specific computer systems
- Maintains accurate department and customer records
- Performs initial screening of applications for departmental services
- Performs related duties as assigned
Skills
- One (1) year of full-time experience performing clerical duties in an office environment
- A valid driver's license will be required at the time of interview
- Positions require pre-employment screening, including background checks, and fingerprinting
- Background checks are required and must be repeated every 5 years
- Lake County is required to verify Employment and Education if a conditional offer of employment is made to an applicant
- Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgement, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class
Benefits
- Flexible Office Hours available for most positions; Monday - Friday with a variety of schedules between 6:30am - 7:00pm.
- Work remotely from home available for some positions upon Lake County Department of Social Services Approval.
Company Overview
Monterey County's Mission The Mission of Monterey County is to Excel at providing Quality Services for the benefit of all Monterey County residents while developing, maintaining, and enhancing the resources of the area. It was founded in 1850, and is headquartered in Salinas, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.co.monterey.ca.us.
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