Strongpoint Partners is tech-enabled retirement services platform serving small- to mid-sized businesses with integrated retirement third party administration, recordkeeping, payroll, and HR solutions. Recognized as one of Inc. 5000’s Fastest Growing Private Companies in America and certified as a Great Place to Work, Strongpoint offers a suite of services that prioritizes accuracy, compliance, and reduction of regulatory risk for its clients, delivered by local client success teams that understand the nuances of the markets they serve. With a coast-to-coast network of 14 leading firms including HowardSimon, Jocelyn Pension Consulting, Retirement Strategies Group (“RSG”), Retirement Planners and Administrators (“RPA”), Pension Financial Services (“PFS”), Pollard Associates, Carlson Quinn, SI GROUP, Retirement Planning Consulting Group (“RPCG”), Karel-Gordon Associates, Cash Balance Actuaries, Pension Consultants, Inc. (“PCI”), Actuaries Unlimited (“AUI”), and CRP – California Retirement Plans (“CRP”), Strongpoint Partners combines a relentless passion for service and innovation with the experience and expertise required to make retirement work for everyone. For more information, please visit: www.strongpointpartners.com.
Based in Riverwoods, Illinois, just outside of Chicago, Strongpay provides comprehensive payroll services, HR solutions, and retirement plan administration. We partner with businesses to deliver customized, stress-free payroll and workforce solutions designed to meet their unique needs. Strongpay is an operating partner of Strongpoint Partners, a leading tech-enabled financial services retirement platform backed by Shore Capital Partners (SCP).
As a Payroll Client Success Specialist, you’ll be the go-to expert and trusted partner for a portfolio of up to 150 clients. In this role, you won’t just process payroll, you’ll ensure businesses run smoothly, employees are paid accurately, and clients feel confident knowing they have a reliable partner by their side. You’ll serve as the primary point of contact for client inquiries, providing guidance, troubleshooting issues, and delivering proactive support. From managing payroll cycles to solving complex challenges, you’ll play a key role in strengthening client relationships and ensuring long-term satisfaction. This is more than just a support role – it’s about creating a positive client experience, driving retention, and contributing to the overall growth and success of our organization.
If you enjoy problem-solving, thrive in a fast-paced environment, and love turning challenges into wins, this role is a chance to make a real impact every single day.
We are currently looking for a service focused individual with a comprehensive payroll background to become a valuable resource to our clients at Strongpay. Clients seek our support on various payroll issues and our team provides a next-level service by establishing client relationships, providing knowledge and solutions.
PLEASE NOTE: This is a fully remote position and can be performed from anywhere within the United States; however, preference will be given to those in the Riverwoods/Chicago area able to work on a hybrid model.
Originally posted on Himalayas
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