Product Analyst at CSI Companies Product Analyst at CSI Companies in Hoboken, New Jersey Posted in 1 day ago. Type:
full-time Job Description:
CSI Companies is seeking a Product Analyst to assist with a Healthcare Device Deployment with one of the top hospital systems in the country! Location :
Manhattan & Brooklyn as well as Long Island Type :
Hybrid (2 days per week onsite) Duration :
12+ month contract with likely extensions Pay :
$65 - $75/hr W2 Description :
Job Summary A leading healthcare organization is seeking a Product Analyst / Deployment Lead to support the expansion of a large-scale i npatient patient engagement platform. This role sits at the intersection of product, operations, and deployment execution, helping drive enterprise implementations across hospital campuses while ensuring a seamless patient and clinical experience. The ideal candidate is both product-minded and execution-focused-someone who can gather requirements, coordinate across teams, and help lead large-scale rollouts from planning through go-live. About the Platform The platform is designed to enhance the inpatient experience by enabling patients to: Access entertainment (TV, streaming apps, games) Order meals directly from their room View schedules, education materials, and discharge information Conduct virtual visits with care teams The solution is currently deployed across 2,400+ beds, with 500+ additional beds planned in the next 6 months. Key Responsibilities Product & Stakeholder Coordination Gather and document requirements across clinical, operations, nursing, IT, and EHR teams Act as a liaison between business stakeholders and technical teams Help prioritize incoming requests and assess resourcing needs Support alignment across patient experience, operations, and engineering groups Deployment & Implementation Help lead large-scale deployments across multiple hospital campuses (400-600+ beds at a time) Coordinate with hardware, software, and QA/testing teams to ensure end-to-end readiness Conduct onsite assessments to validate infrastructure, workflows, and deployment plans Support go-live activities, including issue resolution and coordination across teams Testing & Integration Partner with QA teams on system validation and user acceptance testing Work closely with EHR teams and external vendors on backend integrations Ensure hardware (tablets, TVs) and software systems are functioning as expected Training & Operational Support Coordinate training efforts for clinical and operational staff Provide onsite support during key deployment phases Identify process improvements to enhance rollout efficiency and user adoption Required Qualifications 2-3+ years of experience as a Product Analyst, Business Analyst, or similar role Experience coordinating cross-functional teams in a technical or product environment Strong organizational and communication skills with the ability to manage multiple workstreams Experience supporting end-to-end implementations or deployments Comfortable working onsite as needed across multiple locations Preferred Qualifications Prior experience in healthcare or hospital environments Familiarity with EHR systems (e.g., Epic or similar platforms) Background in IT, infrastructure, or hardware deployments Experience working with patient-facing or consumer digital products Exposure to large-scale enterprise rollouts Work Environment & Travel Hybrid role with onsite presence required based on project needs Work across multiple campuses within the metro area Travel schedules are communicated in advance (no same-day travel expectations) Onsite work typically occurs alongside AV, desktop support, and deployment teams