Note: The job is a remote job and is open to candidates in USA. R1 RCM is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals and health systems. They are seeking a Financial Counseling Representative I to assist uninsured and under-insured patients in navigating their financial obligations related to medical services.
Responsibilities
- Counseling uninsured and under-insured patients to attempt to obtain a paying funding source for their medical service(s)
- Accurately and compassionately explain financial options and obligations during financial counseling sessions held directly with patients
- Display excellent customer service, commitment to assisting patients, and attention to detail
- Multi-task, use and navigate multiple systems, and communicate with compassion and authenticity to build trust with patients when discussing sensitive situations
- Gain and display a thorough understanding of Medicaid and other funding programs to provide patients with clear and concise information
- Communicate complex coverage enrollment information with patients and assist with their applications effectively and efficiently
Skills
- High School Diploma or GED
- Excellent customer service skills
- Compassionate communication
- Previous experience as a financial counselor
- Background in medical terminology
- Understanding State and Federal assistance programs
- Relevant healthcare experience
Benefits
- Competitive benefits package
Company Overview
R1 RCM serves as a revenue cycle management partner for hospitals and healthcare systems regardless of the payment models. It was founded in 2003, and is headquartered in Chicago, Illinois, USA, with a workforce of 10001+ employees. Its website is http://www.r1rcm.com/.Company H1B Sponsorship
R1 RCM has a track record of offering H1B sponsorships, with 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.
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