Note: The job is a remote job and is open to candidates in USA. Atlas Copco is increasing its presence within the field service area to provide safe and high-quality service efficiently. The Service Technician Trainee will perform routine preventive service, troubleshoot and repair equipment, and ensure a great customer experience by communicating effectively with customers and the Service Manager.
Responsibilities
- You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low-pressure blowers
- You will pressure wash (where possible) and effectively clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc
- You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs
- You will fill out all service-related documentation, including service reports, start-up forms, warranty forms, oil sample forms, and parts return documents
- You will attend training at our Air Academy as well as train with Senior Service Technicians
- You will promote and practice proper safety procedures and correct use of personal protective equipment
- You will set, install, and pipe compressor systems as needed
- You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations
- You will be subject to random drug testing
Skills
- You have a valid driver's license and are fluent in English
- A High School Diploma or equivalent
- You can lift to 50 lbs. regularly and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling
- You have a basic understanding of mechanics and electrical theory
- You can use computers to complete work orders
- You are customer-focused and take ownership of meeting the customer's needs
Benefits
- Flexible benefits plan including medical, dental, and vision.
- Generous 401 (k) retirement plan match in addition to an automatic contribution.
- Competitive paid time off and sick time
- Life & Disability insurance
- Paid training
- Excellent paternal, adoption, and maternal leave
Company Overview
Atlas Copco manufactures industrial tools and equipment. It was founded in 1873, and is headquartered in Nacka, Stockholms Lan, SWE, with a workforce of 10001+ employees. Its website is https://www.atlascopcogroup.com.
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