Note: The job is a remote job and is open to candidates in USA. Aptive Resources is seeking a full-time Subject Matter Expert – Program Manager with experience in leading cross-functional teams for federal business process improvement. The role involves managing complex programs, implementing Agile methodologies, and ensuring alignment with federal requirements.
Responsibilities
• Direct and manage complex programs supporting federal clients, ensuring alignment with agency goals and federal requirements
• Lead cross-functional teams, coordinating efforts across directorates, federal components, and external, state, and local partners
• Oversee program lifecycle activities, including planning, execution, risk management, and performance reporting
• Develop strategic roadmaps, implementation plans, and program governance structures
• Maintain governance artifacts (e.g., project charters, RACIs, gate reviews) and support governance bodies through transparent reporting and performance reviews
• Implement and mature Agile methodologies, ensuring integration of Agile practices across program teams
• Drive policy and process alignment as well as facilitate process optimization and operational readiness activities
• Develop data-driven strategies to enhance operational efficiency and deliver measurable improvements
• Identify risks, issues, and improvement opportunities as well as recommend mitigation strategies and operational enhancements
• Provide oversight across multiple concurrent projects, ensuring timely delivery of requirements, testing support, integration, deployment, and post-implementation evaluations
• Support Agile ceremonies and maintain Agile artifacts such as sprint plans, retrospectives, and risk logs
• Establish performance monitoring mechanisms, key performance indicators, and metrics as well as monthly program status assessments
• Deliver comprehensive documentation including business requirements, process flows, and functional specifications
Skills
• 10 years of experience
• Bachelor's degree in related field
• Project Management Professional certification required
• Strong communication and stakeholder engagement skills at the executive level
• Strategic thinker with a forward-looking approach to marketing trends and technologies
• Strong problem-solving skills and the ability to think critically
• Ability to manage competing deadlines
• Experience supporting complex projects and transformation efforts within the federal government
• Comfortability with supporting complex client relationships
• Ability to obtain and maintain a public trust clearance and DHS suitability
• Legal authorization to work in the U.S
• SAFe certification preferred
• Strong critical thinking, analytical and time management skills
• Proven ability to organize, prioritize and work well with others
• Ability to communicate thoughts, ideas and solutions logically both written and orally
• Ability to stay calm under pressure and in a fast-paced environment
• Ability to receive feedback from clients and implement changes quickly and effectively
• Ability to get up to speed quickly on complex issues
• Desire to work in a fast-paced, rapidly evolving environment
Company Overview
• Aptive Resources is a management consulting firm focused on human experience, digital services and business transformation. It was founded in 2008, and is headquartered in Alexandria, Virginia, USA, with a workforce of 501-1000 employees. Its website is https://www.aptiveresources.com/.
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