Position Overview:
We are looking for a proactive and detail-oriented Sales Support & Administrative Assistant to work closely with the Co-Founder of AlterCall and our sales team. This role is ideal for someone who thrives on organization, clear communication, and persistence. While not a sales role, this person will act as a trusted partner—helping to manage the Co-Founder’s pipeline, coordinate activities, and ensure follow-ups are executed on time. The right candidate will be comfortable engaging with clients, answering basic product-related questions, and stepping in to keep conversations moving until the Co-Founder is available.
Pipeline & Activity Management
Track the Co-Founder’s sales pipeline and help manage priorities for outreach and follow-ups.
Ensure timely reminders for calls, meetings, and next steps to keep sales activities on pace.
Support with collecting payments and resolving client requests in a professional, timely manner.
Client Communication & Support
Communicate directly with prospects and clients to answer basic product-related questions.
Follow up persistently and attentively on outstanding tasks, meetings, or deliverables.
Provide interim support in conversations (e.g., covering for a few minutes until the Co-Founder can join).
Administrative Support
Manage the Co-Founder’s calendar, scheduling, and coordination of meetings.
Handle emails, calls, and inquiries with professionalism and clarity.
Maintain and update CRM records, client information, and documentation.
Prepare reports, notes, and meeting summaries as needed.
Bachelors in Business Administration or related field
Strong organizational and time-management skills with the ability to juggle multiple priorities.
Excellent verbal and written communication skills; confident in client-facing interactions.
Tech-savvy with proficiency in MS Office Suite and/or Google Workspace; CRM experience a plus.
Persistent, detail-oriented, and proactive in managing tasks without constant direction.
Ability to work independently while staying aligned with team priorities.
Professional, adaptable, and able to handle sensitive or confidential information.
Experience with CRM or sales tools (e.g., Salesforce, HubSpot, or similar).
Background in administrative support for sales or business development teams.
Basic financial coordination (e.g., collecting payments, sending invoices).
Job Type: Full-time
Location: Remote
Reports To: Co-Founder of AlterCall
Compensation: $3,000 month plus benefits company covers 70%