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About the Role: Staff Product Manager - Data Compliance
We're seeking a highly skilled and experienced Staff Product Manager to join our team at Twilio Segment, the world's leading Customer Data Platform (CDP). As a Staff Product Manager, you will be responsible for leading by example, building high-impact products with hands-on execution, and driving the product vision, roadmap, and creating scalable and innovative solutions. Your focus will be on crafting Twilio Segment's product strategy with regards to changing global data compliance and privacy landscapes, including EU GDPR, CCPA, HIPAA, and more.
Key Responsibilities:
- Craft Twilio Segment's product strategy with regards to changing global data compliance and privacy landscapes (EU GDPR, CCPA, HIPAA, etc.)
- Own our existing GDPR-user-deletion functionality and end-to-end data management efforts, along with driving Segment's data retention strategy
- Collaborate with multiple stakeholders across the product development cycle to align, build, and deliver the right privacy and compliance primitives
- Drive the strategic direction and coordinate efforts around new opportunities for the platform, including strategic cross-team infra cost savings efforts
- Unlock key privacy and compliance-sensitive products and features to drive monetization opportunities for large enterprise customers
- Take a hands-on approach to ensure product development stays on track, removing obstacles and addressing issues as they arise
- Conduct thorough market analysis to identify opportunities, stay ahead of competitors, and ensure Twilio's products remain competitive and cutting-edge
- Engage with key customers to gather feedback, understand pain points, and translate these insights into actionable product improvements
Essential Qualifications:
We're looking for a candidate with a strong background in product management, preferably in the data compliance and governance space. You should have:
- 8+ years of product management and/or experience managing complex technical products
- Curiosity and understanding of the evolving customer data landscape and various regulations and technologies
- Experience brainstorming vague ideas and turning them into concrete specs, working with engineering and design teams
- Excellent written and communication skills
- Ability to deal with ambiguity and clearly synthesize actionable next steps
Preferred Qualifications:
While not required, the following qualifications would make you a strong candidate:
- Experience working with customer data infrastructure and CDPs
- Knowledge of data compliance and privacy regulations, such as EU GDPR, CCPA, HIPAA, etc.
- Experience working with cross-functional teams, including engineering, design, and sales
- Strong analytical and problem-solving skills
- Ability to drive strategic direction and coordinate efforts across multiple teams
Skills and Competencies:
To be successful in this role, you should possess the following skills and competencies:
- Strong product management skills, with the ability to drive product vision and roadmap
- Excellent communication and collaboration skills, with the ability to work with cross-functional teams
- Strong analytical and problem-solving skills, with the ability to drive strategic direction
- Ability to work in a fast-paced environment, with multiple priorities and deadlines
- Strong attention to detail, with the ability to ensure high-quality products and solutions
Career Growth Opportunities and Learning Benefits:
At Twilio, we're committed to helping you grow your career and develop your skills. As a Staff Product Manager, you'll have the opportunity to:
- Work on high-impact products and solutions that are changing the way businesses communicate with their customers
- Collaborate with experienced product managers, engineers, and designers to develop your skills and knowledge
- Participate in training and development programs to help you grow your career
- Take on new challenges and responsibilities as you grow and develop in your role
Work Environment and Company Culture:
At Twilio, we're proud of our remote-first work environment and strong culture of connection and global inclusion. As a Staff Product Manager, you'll be part of a vibrant, diverse team that is making a global impact each day. You'll have the opportunity to:
- Work from the comfort of your own home, with flexible hours and a remote-first work environment
- Collaborate with team members from around the world, with a strong culture of connection and global inclusion
- Participate in company-wide events and activities, such as hackathons, conferences, and volunteer opportunities
- Take advantage of generous time-off, parental and wellness leave, healthcare, and retirement savings programs
Compensation, Perks, and Benefits:
At Twilio, we offer a competitive salary and a range of perks and benefits, including:
- Generous time-off, parental and wellness leave, and retirement savings programs
- Comprehensive healthcare and insurance programs
- Opportunities for professional development and growth
- Access to the latest technology and tools
- A fun and dynamic work environment, with a strong culture of connection and global inclusion
Conclusion:
If you're a highly skilled and experienced product manager looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Staff Product Manager at Twilio, you'll have the chance to work on high-impact products and solutions, collaborate with experienced teams, and develop your skills and knowledge. Don't miss out on this opportunity to join a vibrant, diverse team that is making a global impact each day. Apply now and take the first step towards an exciting and rewarding career at Twilio!
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