Join the Movement to Democratize Phone Service and Revolutionize User Experience
We're TextNow, the largest provider of free phone service in the nation, and we're on a mission to break down barriers to communication and free the flow of conversation for people everywhere. We're seeking an exceptional Sr. Product Manager, Core Experience to lead our product vertical and craft a world-class user experience that delights our customers.
Key Responsibilities:
- Develop and evolve a comprehensive user experience strategy that aligns with company objectives and user needs, driving business growth and customer satisfaction.
- Lead a technical pod of engineers, designers, and business partners, fostering a culture of innovation, collaboration, and customer-centricity.
- Partner with our UX Research team to identify opportunities for simplification and differentiation in the app experience, leveraging design thinking methodologies and data-driven insights.
- Collaborate cross-functionally with design, engineering, marketing, and other teams to drive the development and launch of new features and enhancements that create a seamless and unified user journey.
- Develop and drive the product roadmap, communicating plans, progress, and challenges effectively to stakeholders at all levels, emphasizing the importance of delivering value to our customers and a great experience.
Ideal Candidate:
You're a seasoned product leader with a track record of building and launching innovative products that drive business growth and delight consumers. You're a brilliant collaborator with excellent communication skills, a customer-first mentality, and a problem-solving aptitude. You're a bold risk-taker and self-starter who is resourceful and scrappy, with a passion for providing a great user experience and building products that customers love.
What We Offer:
- Competitive salary and benefits package
- Flexible work arrangements, including remote work options
- Employee Stock Options and unlimited vacation
- Opportunities for professional growth and development
- A dynamic and inclusive work environment that values diversity and promotes a sense of belonging
Our Values:
- People First: We put people at the heart of every business decision.
- No Brilliant Jerks: We value kindness, empathy, and respect in our interactions.
- Give a Damn!: We care deeply about our work, our mission, and our customers.
- Challenge Accepted: We show up with a positive, can-do attitude and a willingness to learn.
Diversity and Inclusion:
We believe that diversity of thought and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We're committed to creating a workplace where everyone feels valued, respected, and empowered to contribute their best work.
Apply Now to join our team and help us revolutionize the way the world connects!
Apply Now