Pinnacle Services, Inc. provides person-centered services to individuals with disabilities. The CFSS Captain is responsible for supervising CFSS coordinators, managing caseloads, and ensuring quality care for clients with various needs.
Responsibilities
- Supervising a team of CFSS consultation coordinators
- Managing billable unit expectations, approving paid time off, timecards, and expenses from direct reports. Being that support for coordinators both seasoned and new to the position
- Offering and coordinating resources for the persons served being supported
- Monitoring service deliveries and ensuring the person's served needs are met
- Service plan development
- Attend regular meetings with persons served
- Captains play a significant role in the performance of the CFSS consultation coordinators, directly impacting on how supported they feel in their role and assisting with answering questions
- Provide direct reports with consultations regarding their caseloads
- Assist with training direct reports
- Conduct WIP audits using Planstreet dashboard/reports for each team member at a frequency approved by the CMS/CMA
Skills
- Successfully pass a background study
- A bachelor's degree or higher is required from an accredited four-year college or university in a related field
- Have a bachelor's degree or higher in one of the following related fields: Occupational Therapy, Occupational Therapy Assistant, Physical Therapy, Physical Therapy Assistant, Psychology, Social Work, Speech-Language Pathology or Audiology, Professional Recreation staff, Nutrition and Dietetics, Dietetics, Sociology, Counseling Special Education, Rehabilitation Counseling or other Human Services fields
- Staff without a bachelor's degree may substitute one year of relevant experience for the degree. Experience must involve direct work with people, but not in a lead role, and may include one of the following types of work: One year of full-time experience providing direct services to people with disabilities or adults aged 65 and older. One year of full-time experience coordinating or directing services for people with disabilities or adults aged 65 and older. Experience coordinating one's own services
- Previous leadership experience
Benefits
- Training Program
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short Term Disability
- Voluntary Life Insurance
- Flexible Spending Account
- Paid Time Off
- 7 Holidays
- 401K - Eligible to contribute the 1st quarter after 6 months of employment.
- Animal Friendly Corporate Office
- Professional Growth Opportunities
- Flexible Schedules
- Team Atmosphere
- MSSA membership & paid CEUs
- Licensing supervision
- Flex-time available after the first 90 days.
- Up to 2 days/week work from home - based on 90-day performance evaluation work from home eligibility is determined - after completing the in-person required training at our NE Minneapolis office.
Company Overview
Pinnacle Services is an innovative, award-winning multi-service provider for children and adults with disabilities. It was founded in 1999, and is headquartered in Minneapolis, MN, US, with a workforce of 201-500 employees. Its website is http://www.pinnacleservices.org.
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