Join Our Team: Making Opportunity Count – Where Community Growth Meets Holistic Well-being
Welcome to Making Opportunity Count (MOC), a non-profit human services agency dedicated to fostering positive change and enhancing the lives of individuals and families in Fitchburg, MA. Our dynamic team is united by a shared passion for making a lasting impact. We're now seeking a detail-oriented and organized individual to join our team as an Energy Services Data Entry Clerk. This is a fantastic opportunity to work remotely and be part of a team that values community growth, essential services, and holistic well-being.
Position Overview
As a valued member of our team, the Energy Services Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This position requires a high level of accuracy, attention to detail, and excellent communication skills. If you're a motivated and organized individual looking to make a difference, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Data Entry and Record-Keeping: Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
- Email and Document Management: Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
- Database Management: Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
- File Organization and Maintenance: Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
- Collaboration and Communication: Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
- Administrative Support: Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
- Remote Work and Availability: Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
- Meetings and Training: Attend all required staff meetings, supervision, training, and contractual meetings. Participate in mandatory agency training and other relevant professional development activities.
- Confidentiality: Ensure strict confidentiality is maintained in all aspects of the role.
Requirements and Qualifications
Essential Qualifications:
- Education: Associate degree or equivalent professional experience.
- Experience: Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
- Additional Qualifications: Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
- Language Skills: Bilingual in Spanish preferred.
Skills and Competencies:
- Attention to Detail: High level of accuracy and attention to detail in data entry and record-keeping.
- Organizational Skills: Ability to maintain organized digital and paper files.
- Communication Skills: Excellent communication and collaboration skills.
- Technical Skills: Proficiency in database management systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
- Time Management: Ability to manage time effectively and prioritize tasks.
What We Offer
At Making Opportunity Count, we're committed to supporting the well-being and personal growth of our team members. Here are some of the fantastic benefits we offer:
- Comprehensive Insurance: Health, Dental, FSA, and Vision Insurance to take care of your well-being.
- Paid Time Off: Generous time off to relax and recharge.
- Flexible Work Environment: Hybrid work opportunities to suit your lifestyle.
- Student Loan Forgiveness: We're here to help ease your student loan burden.
- Tuition Remission: Invest in your education with our tuition remission program.
- Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
- Pet Insurance: Ensure your furry friends receive the best care.
- Employee Discounts: Access exclusive discounts and perks.
Career Growth Opportunities and Learning Benefits
At MOC, we believe in supporting the career growth and development of our team members. Here are some of the opportunities we offer:
- Professional Development: Mandatory agency training and other relevant professional development activities.
- Mentorship: Opportunities for mentorship and guidance from experienced professionals.
- Career Advancement: Opportunities for career advancement and growth within the organization.
Work Environment and Company Culture
At MOC, we're proud of our dynamic and supportive work environment. Here are some of the highlights:
- Remote Work: Opportunities for remote work and flexible work arrangements.
- Team Culture: Collaborative and supportive team culture that values diversity and inclusion.
- Community Involvement: Opportunities for community involvement and volunteer work.
Compensation and Benefits
We offer a competitive salary and a range of benefits to support the well-being and personal growth of our team members.
Conclusion
If you're a motivated and organized individual looking to make a difference, we encourage you to apply for this exciting opportunity. As an Energy Services Data Entry Clerk at Making Opportunity Count, you'll play a crucial role in supporting the day-to-day operations of our Energy Services Programs. With a competitive salary, comprehensive benefits, and opportunities for career growth and development, this is a fantastic opportunity to join a team that values community growth, essential services, and holistic well-being. Apply now to be part of a team that makes a meaningful difference in the community!
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