At arenaflex, we're passionate about empowering individuals and organizations to drive growth and achieve their goals. Our team is dedicated to providing exceptional customer experiences, and we're seeking a talented and motivated Customer Service and Sales Representative to join our remote team.
**About arenaflex**
arenaflex is a dynamic and community-minded organization that values knowledge, encouragement, and support. We believe in fostering a culture of growth and learning, where our team members can thrive and reach their full potential. Our mission is to help individuals and organizations achieve their goals by providing personalized solutions and exceptional customer service.
**Join our arenaflex Team**
As a Customer Service and Sales Representative at arenaflex, you'll have the opportunity to work from home and enjoy a flexible schedule that suits your needs. We're looking for individuals who are passionate about helping others, have a caring and supportive nature, and are eager to learn and grow with our team.
**What You'll Enjoy**
* Work from home with a flexible schedule that suits your needs
* Knowledgeable, encouraging, supportive, and present leadership
* Diverse and community-minded organization
* Career-growth and lots of learning opportunities for aspiring minds
* FREE licensing course (and you'll be paid for your time to boot) that can be taken from any internet-accessible device
* Flexible and growth-oriented study sessions
* All state licensing exam fees covered by arenaflex
* Yearly renewal of license provided by arenaflex as your employer
* Company-provided computer once you have secured your license
* And yes, all the competitive performance bonus opportunities and benefits you'd expect
**What You'll Be Doing**
As a Customer Service and Sales Representative at arenaflex, you'll be responsible for providing exceptional customer service and sales support to individuals and organizations. Your primary responsibilities will include:
* Assisting individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs
* Providing full lifecycle customer service and sales, where you could accept inbound or might be calling out to provide follow-up
* Responding to customer inquiries with compassion and active listening and selecting the best solution in an efficient manner
* Identifying additional needs customers may have and helping them to upgrade products or services
**Why You? What You Bring**
* High-speed internet access (>15 mbps)
* Aptitude, self-discipline, and tenacity to be learn about what it takes to become a licensed insurance associate, including passing the state licensing exam (and yes, we will help those who take it seriously and accept our coaching are extremely likely to pass on the first try)
* Ability to maintain and follow strict personal privacy for customer information
* Strong customer service orientation
* High school diploma or equivalent is the minimum, and with education, more is better
* Handy with MS Windows and other computer applications
**Physical and Mental Demands**
The physical and mental demands of this role include those that must be met by an employee to successfully perform the essential functions of this job, as outlined above. Examples include:
* Operating a computer, a phone, and other office machinery
* Driving to households; walking from car to household
* Thinking, learning, and concentrating effectively and frequently communicating with other people, both within arenaflex and outside of arenaflex
* Frequently moving about inside and travel between households
* Ability to handle the stress associated with meeting frequent, multiple, and tight deadlines
* Ability to work a varied schedule, including evening and weekend hours based on project needs
* Consistent demonstration of mental stability and ability to have regular, reliable, and predictable attendance
**Total Rewards Package**
At arenaflex, we demonstrate our commitment to rewarding individual and team achievement through a total rewards package. This package includes (among other things) a competitive base salary, a generous paid time off policy, merit-based annual increases, bonus opportunities, and a robust recognition program. Other benefits include a competitive range of insurance plans (including health, dental, and life insurance), access to retirement savings programs such as a 401(k) plan and a health savings account, financial assistance with infertility treatments, an employee assistance program, and numerous other offerings to support a healthy work-life balance.
**Reasonable Accommodations**
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, per arenaflex procedure 4.2.1.
**Apply Now**
If you're a motivated and customer-focused individual who is passionate about helping others, we encourage you to apply for this exciting opportunity to join our arenaflex team.
Apply Now