Revolutionizing Business Growth with Workling: Join Our Dynamic Team as a Delivery Director
At Workling, we're pioneering a new era in business success by seamlessly bridging the gap between challenges and skills, thereby igniting instant impact and fostering continuous growth opportunities for professionals worldwide. As a key player in our Management team, the Delivery Director will be instrumental in driving project management practices, leading multicultural teams, and ensuring customer satisfaction across our global portfolio.
Overview of the Role
We're seeking an accomplished Delivery Director to join our team on a fully remote basis, working from anywhere in the world. As a Delivery Director, you will be responsible for overseeing project management practices, collaborating with our Project Management Office (PMO), and ensuring the consistent application of HR policies. Your expertise will be crucial in supporting our delivery managers and project managers, managing complex client issues, and driving effective communication between Project Managers and customers.
Key Responsibilities
- Direct project management practices using agile methodologies for your portfolio, ensuring timely and within-budget delivery.
- Collaborate with the PMO to execute processes and strategies for your team of Project Managers, driving consistency and excellence in project delivery.
- Ensure consistent HR policies in close collaboration with Px, promoting a positive and inclusive work environment.
- Support your structure (delivery managers and project managers) and escalate relevant issues to the VP when needed, ensuring seamless issue resolution.
- Define global forecast for your project portfolio, providing accurate predictions and insights to inform business decisions.
- Ensure your team complies with established methodologies and processes, maintaining high standards of quality and efficiency.
- Work with Account VPs to manage complex problems with clients when needed, leveraging your expertise to resolve issues and drive customer satisfaction.
- Ensure effective, professional, and transparent communication between Project Managers and Customers, fostering strong relationships and trust.
- Secure customer and team satisfaction throughout the entire project for all your clients, driving long-term success and growth.
Essential Qualifications
To succeed in this role, you will need to possess a unique blend of experience, skills, and education. The ideal candidate will have:
- A minimum of 6 years of experience in project management of software outsourcing, with a proven track record of success in Personnel, Time and Materials, and Budgets.
- A customer-oriented approach, with a strong focus on delivering exceptional customer experiences.
- Budget management experience, with the ability to effectively manage financial resources and drive business growth.
- Software Development Management experience and previous experience as a Software Engineer, providing a deep understanding of the technical aspects of project delivery.
- Experience with Agile Methodologies, with the ability to apply these principles to drive project success.
- Strong communication skills, with the ability to effectively collaborate with multicultural teams and drive clear communication with customers.
- A Degree in Software Engineering or Computer Science, providing a solid foundation in the technical aspects of project delivery.
- Advanced English level, with the ability to communicate effectively with global teams and customers.
Preferred Qualifications
While not essential, the following qualifications will be considered a plus:
- Experience working in a fully remote environment, with the ability to effectively manage your time and prioritize tasks.
- A proven track record of success in managing complex projects and teams, with a strong ability to drive results and achieve business objectives.
- Experience with project management tools and software, such as Jira, Asana, or Trello.
- A strong understanding of HR policies and procedures, with the ability to effectively collaborate with HR teams.
What to Expect from Us
At Workling, we're committed to providing a supportive and inclusive work environment that allows you to thrive. As a Delivery Director, you can expect:
- Fully Remote: 100% remote work with work-from-home hardware setup, providing the flexibility to work from anywhere.
- Flexible Hours: Design your own work schedule for optimal work-life balance, allowing you to prioritize your personal and professional needs.
- Paid Leave: Enjoy PTO, parental leave, and other special leaves, providing a healthy work-life balance.
- Competitive Compensation: Excellent compensation package, including base salary and commissions – well above the market average.
- Healthcare: Comprehensive coverage including Vision and Dental, providing peace of mind and financial security.
- Financial Security: Life Insurance and 401K Plan, providing a secure financial future.
- Support Teams: Strong sales operations, and travel & events coordination teams to support your role, ensuring you have the resources you need to succeed.
- Growth Opportunities: Grow at the speed of your learning curve, with opportunities for professional development and career advancement.
- Dynamic Work Culture: Thrive in our diverse and multicultural work environment, with a strong sense of community and collaboration.
- Innovation-Driven: Benefit from an environment that provides the support and resources for professionals to thrive, driving innovation and business growth.
Join Our Mission
At Workling, we're on a mission to connect top talent with global opportunities, driving impact and sustained growth for professionals and businesses. As a Delivery Director, you will play a critical role in driving this mission forward, leveraging your expertise to drive project success and customer satisfaction. If you're a motivated individual ready to contribute to a thriving team, we encourage you to apply now!
We're excited to review your application and discuss how you can join our team to drive business growth and success.
Apply Now