Join Today: Mgr Customer Development - arenaflex - open to remote
**Unlock Your Potential in a Dynamic and Supportive Work Environment**
At arenaflex, we're committed to fostering a culture of continuous learning, growth, and innovation. As a leading industry player, we're always looking for talented individuals who share our passion for excellence and our commitment to delivering exceptional results. If you're a seasoned professional with a proven track record of success, we invite you to join our team as an Experienced Full Stack Customer Development Manager – National Chain Sales & Retail Operations.
**About arenaflex**
arenaflex is a forward-thinking organization that's dedicated to pushing the boundaries of what's possible. With a rich history of innovation and a strong focus on customer satisfaction, we've established ourselves as a leader in our industry. Our team is comprised of talented individuals from diverse backgrounds, each bringing their unique perspective and expertise to the table. We're proud to be a family-owned, privately held company with a 50+ year legacy of success.
**What We Offer**
At arenaflex, we believe in investing in our people and providing them with the tools and resources they need to succeed. As a valued member of our team, you can expect:
* A competitive salary and comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and tuition reimbursement
* Opportunities for professional growth and development, including training and mentorship programs
* A dynamic and supportive work environment that encourages collaboration and innovation
* A culture that values diversity, equity, and inclusion, and provides a safe and respectful workplace for all employees
* Flexible work arrangements, including remote work options and flexible hours
* Access to cutting-edge technology and tools, including cloud-based software and mobile devices
* A comprehensive wellness program, including mental health resources and employee assistance programs
**Job Summary**
As an Experienced Full Stack Customer Development Manager – National Chain Sales & Retail Operations, you'll be responsible for leading our customer development efforts and driving business growth through data analysis, strategic planning, and collaboration with internal and external stakeholders. You'll work closely with our sales teams, suppliers, and customers to develop and execute category strategies that meet our business objectives.
**Key Responsibilities**
* Manage data sources to monitor the field execution of vendor programs & assortments
* Communicate complex and/or detailed information to multiple individuals/audiences with differing knowledge levels
* Stay informed of analytic best practices across the industry and provide effective information to deliver sales, margin, and market development goals
* Analyze and report data to identify issues, trends, or exceptions to drive improvement of results and find solutions
* Track category performance, including sales, profits, margins, and market share
* Develop, communicate, execute, and monitor specific performance metrics and goals relevant to each business as part of regular, scheduled business reviews
* Create and deliver effective reports using POS data, Syndicated Data, and account-specific database information in presentation-ready formats
* Evaluate and make recommendations on supplier performance to enhance the company's inventory & fill rate objectives
* Understand and apply customer, consumer, and industry insights using market research data to deliver category growth
* Ensure superior client satisfaction by providing hands-on deep analytics and contributing to team problem-solving
* Manage multiple priorities in a fast-paced environment and perform other job-related duties as assigned
**Minimum Qualifications**
* Bachelor's Degree and experience within the CPG sector; Adult Beverage preferred; Costco experience a value add
* Strong analytical, problem-solving, decision-making, and quantitative analysis skills
* Incorporating and interpreting data from multiple unrelated data sources into concise action-oriented recommendations
* Understanding of National Chain Sales, Retail, and Distributor operations
* Expertise in category management principles, syndicated data, and shopper/consumer insights (Numerator/Spectra, etc)
* Ability to collaborate with external retail customers, key suppliers, and internal teams to deliver insights and recommendations
* Assertive leadership and decision-making skills with an aptitude for understanding changing market dynamics and resolving complex problems
* Preferred experience working with Syndicated data (Nielsen, IRI), Internal Shipment Data, and Household Panel
* Strong leadership, decision-making capability, and a proven track record of success
* Intermediate to advanced knowledge of Excel and PowerPoint
**Physical Demands**
* Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor)
* Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping
* Critical nature of this job may require extended hours, overtime, and weekends
* May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs
**EEO Statement**
arenaflex is an Affirmative Action/EEO employer, and we prohibit discrimination and harassment of any type and provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
**How to Apply**
If you're a motivated and results-driven professional with a passion for customer development and a proven track record of success, we invite you to apply for this exciting opportunity. Please submit your application today and join our team at arenaflex.