Introduction to the Washington State Health Care Authority
The Washington State Health Care Authority (HCA) is a leading organization dedicated to ensuring that Washington residents have access to quality healthcare. As the state's largest health care purchaser and behavioral health authority, HCA plays a vital role in promoting the health and well-being of its citizens. With a strong commitment to diversity, equity, and inclusion, HCA is an ideal workplace for individuals who are passionate about making a positive impact in their community.
Job Overview
We are seeking an experienced and skilled Apple Health Visual Communications and UX Designer to join our team. As a key member of our communications team, you will be responsible for developing and implementing marketing, promotional, and reporting communications for Apple Health and COFA Islander Health Care programs. Your expertise in visual design, web accessibility, and user experience will be essential in creating effective, usable, and clear communication materials that comply with federal and state standards and laws.
Key Responsibilities
- Plan, coordinate, and implement the marketing communications and user experience solutions program for Apple Health (Medicaid), COFA Islander Health Care programs, and clinical quality and care transformation (CQCT) communications.
- Develop and maintain Apple Health brand standards, ensuring consistency across all communication materials.
- Collaborate with communications and program staff to design, write, and edit communication products that follow agency brand standards and appropriate design methods for web and print use.
- Determine the most effective way of getting the agency's message across in print and electronic media, in accordance with agency standards and industry best practices.
- Establish and maintain production schedules and editorial calendar for publications and printing, ensuring timely and efficient delivery of communication materials.
- Support annual publication review process, ensuring that all communication materials are up-to-date and compliant with relevant laws and regulations.
- Ensure graphic and web products comply with guidelines for Americans with Disabilities Act and Title VI, and Section 508 web accessibility requirements, promoting equal access to information for all users.
Qualifications and Requirements
To be successful in this role, you will need to possess a combination of education, experience, and skills that demonstrate your expertise in graphic design, visual communications, and user experience. The required qualifications for this position are:
- Bachelor's degree in graphic design, English, communications, journalism, humanities, public relations, visual arts, fine arts, or related field, and three years of professional experience in graphic design.
- Or, two years of design school or college-level design training, and five years of professional experience in graphic design.
- Or, seven years of professional experience in graphic design.
- Demonstrated knowledge of the methods and techniques of visual design and printing, including use of Pantone Matching System, type, illustration, photography, and various layout techniques.
- Demonstrated knowledge and ability to apply plain language principles to written and visual communications.
- Knowledge of how to prepare electronic files for printing and provide detailed written instructions to printers.
- Demonstrated knowledge and ability to use graphic design software, especially Adobe InDesign, Acrobat Professional, Illustrator, and Photoshop.
Preferred Qualifications
While not required, the following qualifications are preferred:
- Lived experience with state-funded Apple Health or behavioral health programs.
- Professional communications experience with one or more of the following languages: Cambodian, Chinese, Korean, Laotian, Russian, Somali, Spanish, or Vietnamese.
- Professional experience with web accessibility and public service communications, e.g. state government.
- Familiarity with social media and video production techniques.
- Knowledge of web accessibility principles and experience applying them to products.
- Experience designing to graphic identity standards and/or experience developing a graphic identity program.
- Experience creating styles and templates in Microsoft Word for use by non-designers.
Career Growth Opportunities and Learning Benefits
At HCA, we are committed to supporting the growth and development of our employees. As an Apple Health Visual Communications and UX Designer, you will have access to a range of training and development opportunities, including:
- Professional development courses and workshops to enhance your skills and knowledge in graphic design, visual communications, and user experience.
- Mentorship and coaching from experienced professionals in the field.
- Opportunities to work on a range of projects, from marketing campaigns to publication design, allowing you to develop your portfolio and showcase your skills.
- A collaborative and supportive work environment that encourages innovation, creativity, and experimentation.
Work Environment and Company Culture
At HCA, we pride ourselves on our positive and inclusive work environment. As an employee, you can expect:
- A dynamic and supportive team that values diversity, equity, and inclusion.
- A healthy work-life balance, with flexible scheduling and remote work options available.
- A comprehensive benefits package, including medical, dental, and vision insurance, as well as retirement and deferred compensation plans.
- A range of employee recognition and reward programs, acknowledging and celebrating your contributions to the organization.
Compensation, Perks, and Benefits
The salary range for this position is $54,204.00 - $72,924.00 Annually, depending on experience and qualifications. In addition to your salary, you will be eligible for a range of benefits, including:
- Medical, dental, and vision insurance, with multiple plan options and affordable monthly premiums.
- Retirement and deferred compensation plans, including the Washington Public Employees' Retirement System (PERS) and the Deferred Compensation Program (DCP).
- Paid holidays and personal leave, allowing you to recharge and pursue your interests outside of work.
- Professional development opportunities, including training courses, workshops, and conferences.
- A range of employee discounts and perks, including access to fitness classes, mental health resources, and employee assistance programs.
Conclusion
If you are a motivated and creative individual with a passion for graphic design, visual communications, and user experience, we encourage you to apply for this exciting opportunity. As an Apple Health Visual Communications and UX Designer, you will play a critical role in promoting the health and well-being of Washington residents, while developing your skills and advancing your career in a supportive and inclusive work environment. Don't miss out on this chance to make a positive impact and join our team of dedicated professionals – apply today!
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