Join the Walmart Team as a General Merchandise Coach - Non-Complex
At Walmart, we're on a mission to help people save money so they can live better. This mission drives everything we do, from responsible sourcing to sustainability and beyond. As a General Merchandise Coach - Non-Complex, you'll play a critical role in shaping the future of retail, tech, merchandising, finance, and hundreds of other industries, all while impacting the lives of millions of customers worldwide.
About Walmart
Walmart is an Equal Opportunity Employer that values diversity, inclusion, and respect for all associates, customers, and communities we serve. We believe that understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas, and opinions is essential to helping our associates, customers, and communities live better.
Job Summary
We're seeking an experienced General Merchandise Coach - Non-Complex to join our Walmart Management team. As a General Merchandise Coach, you'll lead and develop teams effectively, drive financial performance, and ensure exceptional customer service standards. You'll be responsible for coaching and developing associates, managing and supporting customer service initiatives, and driving sales and profit growth in designated store areas.
Key Responsibilities
- Lead and develop teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to-Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction.
- Model and demonstrate exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives (for example, store of the community and community outreach programs).
- Drive the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements; managing and assisting in budgeting, forecasting, and controlling expenses in designated business areas.
- Provide supervision and development opportunities for hourly associates by hiring, training, and mentoring associates; assigning duties; setting clear expectations; providing associate recognition; and ensuring diversity and inclusion awareness.
- Coordinate, complete, and oversee job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs.
- Ensure compliance with company policies and procedures and support company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy.
Essential Qualifications
- 2 years of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience.
- For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required.
- For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
- Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
Preferred Qualifications
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
- General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.
Skills and Competencies
To succeed in this role, you'll need:
- Strong leadership and coaching skills.
- Excellent communication and interpersonal skills.
- Ability to analyze financial data and make informed decisions.
- Strong customer service skills and ability to model and demonstrate exceptional customer service standards.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong problem-solving and analytical skills.
Career Growth Opportunities and Learning Benefits
At Walmart, we offer:
- Multiple health plan options, including vision & dental plans for you & dependents.
- Financial benefits including 401(k), stock purchase plans, life insurance, and more.
- Associate discounts in-store and online.
- Education assistance for Associate and dependents.
- Parental Leave.
- Pay during military service.
- Paid Time off - to include vacation, sick, parental.
- Short-term and long-term disability for when you can't work because of injury, illness, or childbirth.
Work Environment and Company Culture
At Walmart, we strive to create a work environment that is:
- Inclusive and respectful of all associates, customers, and communities we serve.
- Fast-paced and dynamic, with opportunities to learn and grow.
- Rewarding and challenging, with opportunities to make a positive impact.
Compensation and Perks
We offer a competitive salary and benefits package, including:
- Competitive salary reflecting your skills and experience.
- Opportunities for bonuses and incentives.
- Comprehensive benefits package.
Conclusion
If you're a motivated individual ready to contribute to a thriving team, we encourage you to apply now! As a General Merchandise Coach - Non-Complex, you'll have the opportunity to make a positive impact on our customers, associates, and communities, while growing your career and skills. Don't miss this opportunity to join the Walmart team!
Apply Now
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