Embark on an exciting career journey with American Campus Communities and the Walt Disney World Company at Flamingo Crossings Village! As a Resident Experience Specialist, you will play a vital role in creating an unforgettable living experience for thousands of Disney Program participants from around the world. This unique opportunity offers a competitive salary, a 100% remote work environment, and the chance to work alongside two world-class organizations.
We are seeking a highly skilled and customer-focused individual to join our team. As a Resident Experience Specialist, you will be responsible for providing exceptional customer service, supporting American Campus Basic Operating Standards and Systems (BOSS), and fostering a vibrant community at Flamingo Crossings Village.
Job Details:
Department: Property Admin
Employment Type: Full Time
Location: Flamingo Crossings Village - Winter Garden, FL
Key Responsibilities:
- Provide unparalleled customer service and respect to residents and partners, while supporting American Campus Communities policies and procedures
- Work a structured administrative shift in the office, including evenings, overnight, weekdays, weekends, and/or holidays
- Participate in the preparation, administration, and execution of weekly Turns, Move-Ins, and Move-Outs, and facility operations
- Assist in the training and onboarding of newly hired staff members
- Participate in a Shift Lead rotation, ensuring tasks are completed and communicating status to management
Our Culture Commitments:
- We are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities
- We take pride in our community, and everyone is invested in maintaining a clean and welcoming environment
- Serve as an American Campus representative and liaison in all interactions
Requirements:
- Graduate, Bachelor's, or Associate's degree or diploma in progress or completed from an accredited college or university, or equivalent combination of education and experience
- Customer service experience with effective interpersonal communication skills
- Ability to carry out instructions, problem-solve, collaborate, and work in a team environment
- Skills in writing correspondences, presenting information, and responding to inquiries or complaints
What We Offer:
- Competitive salary
- 100% remote work environment
- Opportunity to work with two world-class organizations
- Dynamic and supportive team environment
We Encourage You to Apply!
Even if you don't feel like a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply Now
Apply Now