Are you a motivated and adventurous individual looking for a new challenge in customer care? Lighting New York, the fastest-growing online retailer in the lighting industry, is seeking a high-impact Remote 4-Day Weekend Shift Customer Care Agent to join our team! As a Customer Care Agent, you will have the opportunity to work in a flexible, hybrid remote arrangement, providing top-notch service to our customers over the phone, on live chat, and through email.
At Lighting New York, we pride ourselves on being different from our competition by making an effort to "wow" everyone we contact in our daily business endeavors. Our team is hard working, adventurous, ambitious, and we like to have fun! We're a team-oriented, positive environment full of friendly people who work hard to always move forward, but we don't underestimate the value of having some fun, either.
We're looking for team members who are team-oriented, highly motivated, and able to work independently to solve unique problems. We need people who are not only flexible but also adventurous, like to try new things, have an ability and willingness to learn new skills, and like to think outside of their "everyday" job duties to come up with new ideas for the good of the whole company. A little creativity goes a long way!
Not only were we ranked as a top 5 place to work in the state of Pennsylvania, but Newsweek magazine recognized Lighting New York as providing Best Customer Service in the country! As a Customer Care Agent, you'll have the opportunity to create raving fans for Lighting New York every single day.
As a Remote 4-Day Weekend Shift Customer Care Agent, your primary responsibilities will include:
The schedule for this role is as follows:
Requirements:
We prefer candidates with:
To succeed in this role, you will need:
At Lighting New York, we're committed to the growth and development of our team members. As a Customer Care Agent, you'll have opportunities to:
We offer a flexible, hybrid remote work arrangement for this position. As a remote team member, you'll need to provide a secure and quiet work environment with a strong internet connection. We're a team-oriented, positive environment full of friendly people who work hard to always move forward, but we don't underestimate the value of having some fun, either!
We offer a competitive salary and benefits package, including:
If you're a motivated and adventurous individual looking for a new challenge in customer care, we want to hear from you! Apply today to join our team as a Remote 4-Day Weekend Shift Customer Care Agent and take the first step towards a rewarding and challenging career with Lighting New York.
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