Are you a seasoned Customer Success professional with a passion for driving client growth and adoption in the European market? Do you have a proven track record of expanding client accounts, improving retention rates, and growing adoption? We're looking for a talented Customer Success Manager to join our team and help us achieve our vision of being the most trusted time-tracking and productivity application for remote teams.
At Time Doctor, we're revolutionizing the way companies and employees work remotely. Our vision is to empower teams to do their best work, regardless of their location. We're a diverse global team of over 100 people working 100% remotely in over 30 different countries. We believe that office life is antiquated, that geography should not limit your career prospects, and that people should be able to work from wherever they want.
As a leader in the time-tracking and productivity application industry, we're committed to helping companies and employees thrive in a remote work environment. Our platform provides a range of tools and features that enable teams to work efficiently, effectively, and collaboratively. We're looking for innovative team members who share our passion for remote work and are excited to help us modernize the way teams work.
As a Customer Success Manager (CSM) with Time Doctor, you will be responsible for managing our mid-market (Tier 2) group of Enterprise accounts in the EMEA region. Your primary focus will be on gaining the trust and long-term partnership of our clients, driving adoption, growth, and retention of our mid-market clients, and aiming to boost them into a Tier 1 account.
This is a full-time, 100% remote position that will allow you to work from anywhere. You'll be part of a dynamic team that's passionate about remote work and committed to delivering exceptional customer experiences.
As a Customer Success Manager with Time Doctor, you'll enjoy:
At Time Doctor, we're passionate about empowering teams to do their best work. We believe that remote work is the future, and we're committed to helping companies and employees thrive in this new era. By joining our team, you'll be part of a dynamic and innovative company that's shaping the future of work.
We're looking for talented professionals who share our passion for remote work and are excited to help us achieve our vision. If you're a motivated and customer-focused individual with a passion for driving growth and adoption, we want to hear from you!
If you're excited about this opportunity, please click on the APPLY TO POSITION button below to submit your application. We can't wait to hear from you!
We're an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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