Join the Alignment Healthcare Team as a Pharmacy Technician
Alignment Healthcare is a revolutionary healthcare company dedicated to transforming the lives of seniors through innovative care delivery models, deep physician partnerships, and cutting-edge technology. We're seeking a reliable and skilled Pharmacy Technician to join our team remotely in Southern California. As a Pharmacy Technician, you will play a vital role in supporting the day-to-day operations of our Pharmacy Department, ensuring that our members receive the quality care they deserve.
About Alignment Healthcare
Founded with a mission to revolutionize healthcare with a serving heart culture, Alignment Healthcare is committed to transforming health care one person at a time. Our unique integrated care delivery models, deep physician partnerships, and use of proprietary technologies enable us to provide exceptional care to our members. By joining our team, you'll be part of a fast-growing company with ample room for growth and innovation.
Job Summary
We're looking for an experienced Pharmacy Technician to provide administrative and clerical support to our Pharmacy Department. As a Pharmacy Technician, you will work closely with our Pharmacy Manager and VP of Pharmacy to perform various clinical pharmacy functions, including assisting with daily operations, making outbound calls to members and prescribers, and drafting reports and correspondence.
Key Responsibilities:
- Assist with the daily operations of various Pharmacy Department programs, multiple projects, and participate in Plan and regulatory agency audits as necessary.
- Make high-volume outbound calls to members, prescribers, and pharmacies regarding the Adherence program.
- Assist members in refilling their medications and reaching out to prescribers' offices if additional refills are required.
- Draft routine reports and correspondence.
- Support all CMS required oversight processes of PBM, including Rebates, Explanation of Benefit reports, Transition Reports, and Part B vs Part D.
- Respond to inquiries from physicians, members, and pharmacies related to formulary and prescription benefits.
- Retrieve accurate, concise, applicable, and timely drug information.
- Interact with Plan's contracted PBM to ensure communications and information to other internal Plan departments as applicable.
- Interact with Plan's contracted PBM regarding Prior Authorizations, Overrides, and resolving issues pertaining to members' medications.
- Make outbound calls to pharmacies and prescribers to resolve prescription issues, such as medication requiring Prior Authorization.
- Work closely with the compliance department to ensure Pharmacy Programs meet CMS criteria.
- Ensure all HMO members' information is kept confidential according to HIPAA.
Requirements and Qualifications
Essential Qualifications:
- Basic computer skills (Microsoft Outlook, Excel, Word) and related/integrated systems.
- Knowledge of Medicare/Managed Care Plans and/or PBM preferred.
- Pharmacy Technician license and/or certification preferred.
- Bilingual - English/Spanish strongly preferred or English/Chinese (Mandarin) or English/Vietnamese; must be able to speak fluently.
- Excellent verbal and phone communication (customer service) skills.
- Knowledge of pharmacy and medical nomenclature/terminology, common medication dosages, trade and generics, and medication therapy application.
- Excellent organizational skills with the ability to maintain accurate records, collect and maintain data for statistical reporting.
- Ability to multi-task with minimal direction and reason, logical thinking, and carry out instructions.
- 2-3 years of related experience, with a minimum of one year of experience in generating specific healthcare pharmacy reports and analysis.
Preferred Qualifications:
- Previous experience working in a pharmacy or healthcare setting.
- Familiarity with CMS regulations and requirements.
- Experience with electronic health records (EHRs) and pharmacy management systems.
Work Environment and Culture
At Alignment Healthcare, we pride ourselves on a culture that encourages creativity, innovation, and growth. Our employees are our greatest asset, and we're committed to providing an exceptional experience for our team members. As a remote employee, you'll have the flexibility to work from home and maintain a healthy work-life balance.
Compensation and Benefits
We offer a competitive salary range of $20-24 per hour, depending on experience. Our benefits package includes:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Flexible work arrangements, including remote work options.
- Collaborative and dynamic work environment.
Career Growth Opportunities and Learning Benefits
At Alignment Healthcare, we're committed to helping our employees grow and develop their skills. We offer:
- Training and development programs.
- Mentorship opportunities.
- Career advancement opportunities.
- Access to industry-leading technology and resources.
How to Apply
If you're a motivated and experienced Pharmacy Technician looking for a new challenge, we encourage you to apply! Please submit your application, including your resume and cover letter, to [insert contact information]. We can't wait to hear from you!
Alignment Healthcare is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
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