Join the Customer Company Revolutionizing Business with AI, Data, and CRM
At Salesforce, we're on a mission to inspire the future of business by empowering companies across every industry to blaze new trails and connect with customers in a whole new way. As a Trailblazer, you'll drive your performance and career growth, chart new paths, and improve the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
About the Role: Named Account Executive, Enterprise Non-Profit
As a Strategic Account Executive specializing in selling into Strategic Non-Profit organizations, you will play a critical role in establishing and nurturing strong relationships with these organizations. Your primary goal will be to understand their unique requirements, demonstrate the value of Salesforce products, and assist them in achieving their mission-critical objectives. You'll be the CEO of your business, working strategically and methodically to quickly develop a deep understanding of your customer's business.
Key Responsibilities:
- Develop an in-depth understanding of Salesforce products and solutions to drive digital transformation for non-profit organizations.
- Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly and efficiently.
- Stay informed about industry trends and competitive offerings to maintain a competitive edge.
- Develop key customer stakeholder relationships and drive customer satisfaction through exceptional service.
- Understand the challenges our customers are working to solve and develop a strong point of view on how Salesforce can partner to help.
- Develop and drive the overall long-term strategy for the account, aligned to customer business objectives.
- Coordinate internal Salesforce resources to meet customer business needs and ensure strategic alignment.
- Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources.
- Share Salesforce value proposition for existing and/or new customers, identifying and driving growth opportunities within existing accounts.
- Keep clients informed about new product features, updates, and enhancements relevant to their needs.
- Address and resolve client issues in a timely and efficient manner, utilizing data analysis to pinpoint areas for improvement.
- Make data-driven recommendations to drive customer success and expand Salesforce services.
Essential Qualifications:
- Minimum of 7-10 years of full-cycle SaaS closing experience, with a proven track record of success.
- Outstanding communication and interpersonal skills, with the ability to present across multiple departments.
- Willingness and ability to travel to client locations as required.
- Strong problem-solving and negotiation abilities, with financial acumen and solid business acumen around forecasting and customer management.
- Experience collaborating with internal team members, such as Solutions Engineers, Customer Success Managers, Product Managers, and Co-Prime teammates.
- Self-motivated with a commitment to achieving and exceeding sales targets.
Preferred Qualifications:
- Experience working with non-profit organizations and understanding their unique challenges and business objectives.
- Knowledge of Salesforce products and solutions, with the ability to develop a deep understanding of the company's offerings.
- Experience developing account plans and mutual close plans, with a proven track record of success.
What You'll Gain:
As a Named Account Executive, Enterprise Non-Profit, you'll have the opportunity to drive digital transformation for non-profit organizations, making a meaningful impact on their ability to serve their constituents. You'll also have the chance to develop your skills and expertise, working with a talented team of professionals who are passionate about customer success.
Career Growth Opportunities:
- Develop your skills and expertise in sales, customer success, and digital transformation.
- Work with a talented team of professionals who are passionate about customer success.
- Take advantage of training and development programs to enhance your career growth.
Learning Benefits:
- Stay up-to-date on industry trends and competitive offerings.
- Develop a deep understanding of Salesforce products and solutions.
- Learn from experienced professionals and gain insights into best practices.
Work Environment and Company Culture:
At Salesforce, we're committed to creating a vibrant and inclusive community that supports the well-being and success of our employees. As a remote worker, you'll have the flexibility to work from anywhere, while still being connected to our global community.
Compensation, Perks, and Benefits:
We offer a competitive salary package, commensurate with experience, as well as a range of benefits and perks that support your well-being and success. These include:
- Comprehensive benefits package.
- Opportunities for career growth and development.
- Flexible work arrangements, including remote work options.
- Access to cutting-edge technology and tools.
Take the Next Step:
Are you ready to join our dynamic team and drive digital transformation for non-profit organizations? Apply now and let's discuss how you can become a vital part of our success story.
At Salesforce, we're committed to creating a diverse and inclusive environment where everyone can thrive. We welcome applications from candidates of all backgrounds and perspectives.
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