TDS Telecom is a leading provider of high-speed internet, TV entertainment, and phone services to small to mid-sized urban, suburban, and rural communities throughout the United States. With a mission to create a better world through its communications services, TDS Telecom is powered by fiber-optics and new industry-leading technologies, delivering up to 8 Gigabit internet speeds and offering internet-protocol based TV entertainment solutions along with traditional phone services. As a subsidiary of Telephone and Data Systems, Inc. [NYSE: TDS], TDS Telecom employs 3,400 people and is committed to providing exceptional customer service and support to its 1.1 million connections.
We are seeking an experienced Technical Support Advisor to join our team in a 100% remote work-from-home position. As a Technical Support Advisor, you will be part of our Contact Center Team that provides 24/7/365 support to TDS customers. You will be responsible for providing exceptional customer service and technical support to our customers, troubleshooting and resolving technical issues, and educating customers on our products and services. If you have a strong technical background, excellent customer service skills, and a passion for delivering exceptional support, we encourage you to apply for this exciting opportunity.
At TDS Telecom, we are committed to providing our employees with opportunities for growth and development. As a Technical Support Advisor, you will have the opportunity to develop your technical skills, enhance your customer service skills, and advance your career within the company. You will also have access to training and development programs, including remote training, to help you succeed in your role and achieve your career goals.
TDS Telecom is a dynamic and innovative company that values its employees and is committed to providing a positive and supportive work environment. As a remote employee, you will be part of a virtual team that is dedicated to delivering exceptional customer service and support. You will have the opportunity to work with a diverse group of people, collaborate with other teams, and contribute to the company's mission and values.
We offer a competitive salary of $18.50 per hour, as well as a range of benefits, including medical, dental, vision coverage starting on day 1 of employment, an excellent 401k plan, and paid time off benefits such as vacation and sick leave. You will also have access to discounts on TDS services, tuition assistance, and other perks. We believe in recognizing and rewarding our employees for their hard work and contributions to the company.
If you are a motivated and customer-focused individual with a passion for delivering exceptional technical support, we encourage you to apply for this exciting opportunity. As a Technical Support Advisor at TDS Telecom, you will have the opportunity to develop your skills, advance your career, and contribute to the company's mission and values. Don't miss out on this chance to join our team and take your career to the next level. Apply today!
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