Join Target, a Fortune 50 Company, as an Inbound Operations Team Leader
At Target, we're not just a retail company; we're a community-driven team dedicated to helping families discover the joy of everyday life. As a leading retailer in America, we're committed to providing an exceptional guest experience, fostering a culture of inclusivity, and driving business success through operational excellence. We're seeking an experienced and dynamic Inbound Operations Team Leader to join our team in Orem, UT, working overnight shifts to ensure our stores are stocked and ready for our guests.
About the Role
As an Inbound Operations Team Leader, you'll be responsible for leading a team of hourly team members to ensure the efficient receipt, stocking, and presentation of merchandise in our stores. You'll work closely with your Executive Team Leader (ETL) to plan and execute daily and weekly workloads, drive process improvements, and maintain a safe and compliant work environment. This role is perfect for individuals who thrive in a fast-paced, dynamic environment and are passionate about delivering exceptional guest service.
Key Responsibilities
- Lead and Develop Your Team: Model, train, and coach team members to deliver the service standard and achieve sales goals. Evaluate candidates for open positions and develop a guest-centric team.
- Drive Operational Excellence: Plan and execute daily and weekly workloads to ensure areas are guest-ready at store open. Utilize workload planning tools to complete scheduled tasks and identify gaps in processes.
- Ensure Accuracy and Efficiency: Lead and coach team members to ensure accuracy and efficiency in all inbound processes. Identify and correct hazards, and hold team members accountable for working safely.
- Provide Exceptional Guest Service: Demonstrate a service culture that prioritizes the guest experience. Respond to guest issues and concerns in a timely and professional manner.
- Support Business Objectives: Understand sales goals and plan department(s) daily/weekly workload to support business priorities and deliver sales goals.
- Maintain a Safe and Compliant Work Environment: Demonstrate a commitment to safety and compliance, and lead team members to work in the same way. Follow all safe and secure training and processes.
What We're Looking For
To succeed in this role, you'll need:
- A high school degree or equivalent
- Age 18 or older
- Previous retail experience (preferred but not required)
- The ability to lead and hold others accountable, learn and adapt to current technology needs, and work independently and as part of a team
- Effective communication skills and a welcoming and helpful attitude
- The capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Essential Skills and Competencies
To excel as an Inbound Operations Team Leader, you'll need to possess:
- Leadership Skills: The ability to lead, motivate, and develop a team of hourly team members.
- Operational Expertise: Knowledge of retail operations, including inventory management, guest shopping patterns, and pricing and promotions strategies.
- Communication Skills: Effective communication and interpersonal skills to interact with team members, guests, and other stakeholders.
- Problem-Solving Skills: The ability to identify and resolve issues, and drive process improvements.
- Safety and Compliance: A commitment to safety and compliance, and the ability to lead team members to work in a safe and compliant manner.
Career Growth Opportunities and Learning Benefits
At Target, we're committed to helping our team members grow and develop their skills. As an Inbound Operations Team Leader, you'll have the opportunity to:
- Develop leadership skills and experience
- Gain retail business fundamentals, including department sales trends, inventory management, and guest shopping patterns
- Improve your problem-solving and analytical skills
- Enhance your communication and interpersonal skills
Work Environment and Company Culture
At Target, we prioritize relationships, fuel and develop talent, and succeed as one team. Our culture is built on a foundation of:
- Inclusivity: We believe in creating a welcoming and inclusive environment for our guests and team members.
- Operational Excellence: We're committed to driving business success through operational excellence.
- Guest Obsession: We're passionate about delivering an exceptional guest experience.
Compensation, Perks, and Benefits
We offer a competitive salary, ranging from $20.25 to $34.45 per hour, based on several factors, including labor markets, education, work experience, and certifications. In addition to your pay, we provide:
- Comprehensive health benefits and programs for eligible team members and their dependents
- 401(k) and employee discount
- Short-term and long-term disability
- Paid sick leave, national holidays, and vacation
Why Join Target?
By joining Target, you'll become part of a community-driven team that's dedicated to making a positive impact on our guests and communities. You'll have the opportunity to:
- Develop your skills and career
- Be part of a dynamic and inclusive work environment
- Make a difference in the lives of our guests and communities
Are You Ready to Join Our Team?
If you're a motivated and experienced leader looking for a new challenge, we want to hear from you. Apply now to join our team as an Inbound Operations Team Leader and help us drive business success while delivering an exceptional guest experience.
Target is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a welcoming and inclusive environment for our guests and team members.
Apply Now