Unlock Your Potential as a Pharmaceutical Meeting Manager with Amex GBT
Join Amex GBT, a global leader in the travel and event management industry, as a Pharmaceutical Meeting Manager and be at the forefront of innovation in the pharmaceutical sector. This remote-based role offers a unique opportunity to leverage your skills and experience in managing complex pharmaceutical meetings and events, driving success, and making a meaningful impact.
About Amex GBT and the Role
Amex GBT is a place where colleagues find inspiration in travel as a force for good and, through their work, can make an impact on our industry. We're committed to helping our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Pharmaceutical Meeting Manager, you will be the primary client liaison and lead for assigned programs, managing pharmaceutical meetings and events from strategy to execution, and ensuring unparalleled levels of customer service.
Key Responsibilities
- Manage pharmaceutical meetings and events through the implementation of strategy, delivery of objectives, and execution of logistics, while effectively working with clients.
- Coordinate program planning from post-contract execution to final billing for Transfer of Value reporting.
- Establish a workflow schedule with clients and suppliers to facilitate timely and accurate handling of all program details.
- Utilize business program management systems to handle programs from contract turnover meetings to final bill completion.
- Negotiate and manage additional hotel needs, destination management company (DMC), air, and third-party contracts.
- Communicate between IT support and clients for web requirements on assigned programs.
- Work with the creative team to produce program materials.
- Coordinate and possibly attend site inspections as needed.
- Conduct program debriefs with clients and evaluate program impact.
- Maintain accurate records, system input, and complete file management as outlined in American Express M&E and client policies and procedures.
- Partner with designated teams to communicate registration, air needs, status meetings, and continuous communication throughout the program.
- Assist with events of varying complexity, including those with a high level of confidentiality, international scope, and HCP attendance.
- Promote a positive team environment and maintain proactive, positive, open lines of communication with clients.
- Act as lead, communicate program requirements to the team as needed, and work closely with support departments to exceed client requirements and objectives.
- Develop positive relationships with multiple contacts within client and supplier organizations.
- Review processes and offer solutions/additions as needed.
- Manage overall program budget, review, and audit all program-related TOV billing for accuracy.
- Track and report expenses to clients and communicate changes on a consistent basis.
- Initiate and reconcile supplier payments as needed.
- Work on special projects as assigned by team leadership.
Essential and Preferred Qualifications
To succeed in this role, you will need:
- 5-7 years of meeting planning experience, with at least 3 years in a pharmaceutical environment.
- A CMP designation is preferred.
- A 4-year degree is preferred.
- Excellent communication and interpersonal skills, with the ability to communicate effectively and professionally with all levels of management and clients.
- A neat and professional appearance.
- The ability to work accurately and timely to meet deadlines.
- Flexibility and the ability to handle change well.
- Proven skills in technology and/or software solutions, including Microsoft Word and Excel at an advanced level, and experience with meeting industry technology such as CVENT.
- Advanced oral and written presentation skills.
- The ability to travel by airplane, boat, rail, and/or car, with travel up to 40%.
Skills and Competencies Required for Success
To excel as a Pharmaceutical Meeting Manager, you will need:
- Strong project management skills, with the ability to prioritize multiple projects and demands effectively.
- Excellent analytical and problem-solving skills.
- The ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
- A customer-centric approach, with a focus on delivering exceptional client service.
- The ability to adapt to changing circumstances and priorities.
Career Growth Opportunities and Learning Benefits
At Amex GBT, we are committed to helping our colleagues grow and develop in their careers. As a Pharmaceutical Meeting Manager, you will have access to:
- Global tuition assistance.
- Access to over 20,000 courses on our learning platform.
- Leadership courses and development programs.
- New job openings available to internal candidates first.
Work Environment and Company Culture
Amex GBT is committed to creating a work environment that is inclusive, collaborative, and supportive. We offer:
- Flexible benefits tailored to each country.
- Health and welfare insurance plans.
- Retirement programs.
- Parental leave and adoption assistance.
- Travel perks, including deals on flights, hotels, cruises, and car rentals.
- Wellbeing resources to support mental and emotional health.
- A culture that values diversity, equity, and inclusion.
Compensation, Perks, and Benefits
The US national annual base salary range for this position is from $46,000 to $93,000. In addition to base salary, this role is eligible for an annual Performance-Based Incentive. We also offer a comprehensive benefits package, including:
- Flexible benefits.
- Travel perks.
- Global tuition assistance.
- Access to over 20,000 courses on our learning platform.
- Wellbeing resources.
Why Join Amex GBT?
At Amex GBT, we are passionate about our mission and committed to making a positive impact on our industry. As a Pharmaceutical Meeting Manager, you will have the opportunity to:
- Work on complex and challenging projects.
- Develop your skills and expertise.
- Collaborate with a talented and diverse team.
- Enjoy a flexible and supportive work environment.
- Access opportunities for career growth and development.
How to Apply
If you are a motivated and experienced meeting manager looking to take your career to the next level, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role.
Don't worry if you don't meet every requirement - we're looking for talented individuals who are passionate about our mission and believe they'd be a great fit for our team.
Join us in shaping the future of the travel and event management industry. Apply now and take the first step towards a rewarding new role!
Apply Now