Remote Corporate Travel Sabre Agent – Afterhours Opportunity with AAA Club Alliance – Customer Service Excellence

Join the AAA Club Alliance Team as a Remote Corporate Travel Sabre Agent – Afterhours

Be part of a supportive and forward-thinking team at AAA Club Alliance as a Remote Corporate Travel Sabre Agent! We are excited to offer an immediate start for this Remote opportunity, allowing you to work from the comfort of your own home while being part of a dynamic team. This position requires a strong and diverse skillset in relevant areas to drive success, and your contribution will be valued with a competitive compensation package.

About AAA Club Alliance and the Corporate Travel Industry

AAA Club Alliance is a renowned organization that provides a wide range of services to its members, including travel, insurance, and financial services. As a Corporate Travel Agent with AAA Club Alliance, you will be part of a team that is dedicated to providing exceptional customer service and ensuring seamless travel experiences for clients. The corporate travel industry is a fast-paced and dynamic field, with constantly evolving technologies and trends. At AAA Club Alliance, we are committed to staying ahead of the curve and providing our clients with the best possible service.

Job Summary

We are seeking an experienced Corporate Travel Agent to join our afterhours Corporate Travel team. As a Remote Corporate Travel Sabre Agent, you will manage domestic travel arrangements, including flights, hotels, and car rentals, while ensuring cost efficiency and outstanding service. Your expertise in SABRE GDS and prior experience in Corporate Travel will be essential in thriving in this position.

Key Responsibilities

• Fulfill domestic travel requests for airline, hotel, and car rentals, ensuring the lowest cost for booked itineraries and maximum commission claimed.
• Provide exceptional customer service by effectively communicating travel-related information.
• Utilize SABRE GDS to manage corporate travel bookings.
• Promote acceptance of fares, rates, and suppliers that align with client travel program policies.
• Maintain professional and courteous client relations by promptly responding to telephone and email communications.
• Stay informed of airline rules, regulations, and current affairs to accurately advise clients.
• Achieve individual and contractual service level goals related to telephone, quality, and productivity.

Schedule Availability

The assigned schedule for this role is very flexible, with potential shift availability between 4:00 PM - 11:00 PM or 5:00 PM - 12:00 AM EST. Working at least one weekend day or evening shift will be required.

Qualifications

Essential Qualifications

• High school diploma or equivalent.
• At least 4 years of recent experience as a Travel Consultant within the last 6 years.
• Corporate Travel experience and proficiency in Sabre GDS are required.

Preferred Qualifications

• 1+ year of international travel experience.

Skills and Competencies

To succeed as a Remote Corporate Travel Sabre Agent, you will need:

• Excellent communication and customer service skills.
• Strong problem-solving and analytical skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Proficiency in SABRE GDS and Microsoft Office applications.
• Strong attention to detail and organizational skills.

Career Growth Opportunities and Learning Benefits

At AAA Club Alliance, we are committed to providing our team members with opportunities for career growth and development. As a Remote Corporate Travel Sabre Agent, you will have access to:

• Comprehensive training programs to enhance your skills and knowledge.
• Regular feedback and coaching to help you achieve your goals.
• Opportunities for advancement and professional growth.

Work Environment and Company Culture

At AAA Club Alliance, we pride ourselves on providing a supportive and inclusive work environment that values diversity and promotes work-life balance. As a remote team member, you will have the flexibility to work from home and enjoy:

• A competitive compensation package starting at $15.78 to $30.26 hourly and shift differential depending upon schedule.
• Medical, Dental, Vision, and Prescription coverage.
• 8 Paid Holidays.
• Paid time off to volunteer.
• Tuition reimbursement.
• 401(K) plan with company match up to 7%.
• Complimentary AAA Premier Membership, offering discounts on our products and services.

Why Join AAA Club Alliance?

By joining AAA Club Alliance as a Remote Corporate Travel Sabre Agent, you will be part of a team that is dedicated to providing exceptional customer service and ensuring seamless travel experiences for clients. You will have access to comprehensive training programs, opportunities for career growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual with a passion for travel, we encourage you to apply for this exciting opportunity.

How to Apply

Ready to join us? The first step is easy. Click Apply Now and we'll be in touch soon!

AAA Club Alliance is an affirmative action - equal opportunity employer. We are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

Apply Now